Privacy Policy
1. Information We Collect
We collect information that you provide directly to us when booking a service, during the detailing process, or when contacting our team.
Personal Data: Name, phone number, billing address, and records of services completed.
Vehicle Data: Vehicle make, registration number (license plate), and vehicle condition records.
Payment Data: Credit card details or financial information processed securely via our third-party payment processors.
Media Assets: Before-and-after photographs or videos of your vehicle.
2. How We Use Your Information
We use your information to operate our business efficiently, fulfill our services, and protect our legal interests.
Service Delivery: To contact you for booking confirmations, reminders, and service updates.
Business Analytics: To track the types of services completed for customer history and internal business planning.
Insurance Compliance: To log vehicle registration numbers as required by our business insurance policies. Liability Protection: To document pre-existing vehicle condition and any scratches or damage. This protects both parties against false claims of damage. Marketing & Promotion: To showcase our work on social media platforms (strictly subject to your explicit consent).
Fraud Prevention: To process payments through secure third-party networks, ensuring payment tracking and fraud mitigation.
3. Sharing Your Information
We do not sell your personal information. We only share data with trusted third parties to run our business operations. Service Providers: Secured payment processors, booking platforms, and SMS/email communication networks. Legal Obligations: If required by law, regulation, or legal process to protect our business rights, customer safety, or public safety.
4. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we take commercial steps to secure your data, please note that no security system is completely impenetrable.
5. Your Rights and Choices
We respect your control over your personal data and media. Social Media Opt-Out: You retain the absolute right to decline or withdraw permission for any social media filming or content creation involving your vehicle.
Data Access (Subject Access Requests): You have the legal right to request a copy of all data and media logs we hold relating to you or your vehicle, including pre-service inspection photos. Correction & Erasure: You can request that we correct inaccurate data or ask to be excluded from our long-term marketing records.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Business Email: SwiftShineAutocareUk@gmail.com
Phone: 07384209086